It's a centralized management console, just like most other brands of antivirus have for their "business edition". Can someone give me some tips, maybe link me to step-by-step installation and give me a rough overview of how this works? Thanks. Can I assume it somehow monitors the host OS or do I have to install everything I want checked on this virtual machine? How do I "mount" the VHD file? There were no instructions whatsoever and I don't often deal with servers to begin with (just this one customer once every 5 or 6 years). I have no idea how an antivirus on a virtual machine works or why you would do it that way. But I'm not sure I got the right Hyper-V settings when I installed it. The instructions for that are pretty easy. But, it's what the customer wanted, so after WEEKS of searching, emailing person after person to get a quote for the single server version they needed, FINALLY finding a place on the Internet where I could buy it outright only to learn that what they sold me was something not compatible with Windows Server 2012 R2, then getting that exchanged for GravityZone and being told to install it on Hyper-V, I'm stuck. I HATE BitDefender, not because there is anything particularly wrong with the software, but because it seems impossible to actually get someone to answer questions, whether it be sales or support. Kaseya is aware of the problem and working on a fix.I have a customer that insisted on BitDefender. Please be aware that due to an issue in one of the previous VSA patch updates, the Bitdefender module might display a blank screen. Give it a few minutes to take effect and you should be all set. Please make sure that the Bitdefender.vsaz file looks exactly like this – it cannot be a copy. Then go to your VSA – System-License Manager- click on Third Party on top and select Bitdefender and install the file you just downloaded over the existing plugin.ĭO NOT UNINSTALL and reinstall it as it can cause issues with integration.
Or find it in the Kaseya VSA Integration Guide here: on page 5 of the Guide. Here are the instructions on how to update Bitdefender:
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